1. If you address is unconfirmed we are not to be held responsible for it. It is very safe door to door service, most countrys never get problem with custom. (Please leave your phone in order to let the mail staff connect with you) if your address is belonged to the "other country", please connect with me to know about the detail of the ship cost.
2.in normal, the chinese air mail is about 9-18 business days. But it may be about 45days, if there is the custom problem or your address is a remote place, or your country post office need more time to send the mail .
3.in normal, the EMS air mail is about 7-15 business days, but it may be about 30days, if there is the custom problem or your address is a remote place, or your country post office need more time to send the mail .
4.for the chinese air mail, it is not received after about 18bussiness days, for the EMS air mail, it is not received after about 13 bussiness days, please connect with us, let us to ask the chinese post office to check the detail . i am very sorry to cause your inconvenience, thank you.
1.it is better for the buyer to have a detailed view of the items’ description before the buying.
2.if you find something you do not understand , please connect with me , you can choose the "on chat” or the "system email”, I will reply you as soon as I can.
3.when get the items,if there is no problem,please help me confirm the order ,and give me the positive feedback with 5 full star.thank you
4.when get the items,if find some problem,please do not leave the negative or the natural feedback directly ,please connect with me to give me a chance to handle it for you , because your satisfaction is our pursuit.thank you.
Our business return policy:
1.Buyer is able to return it within 7 days if you don`t like it or any other problem. Buyer must contact us within 7 days from the date of delivery to get Return Authorization before return the item otherwise the return will be rejected.
2.Shipping & handling is non-refundable.
3.Buyer pays return shipping.
4.To request a return please email us
5.All returns must accompany the all packaging and include all accessories which accompanied the shipment. We reserve the right to reject any returns if the proper guidelines are not followed.